Terms of service

TERMS OF SERVICE

Last updated: January 3, 2026

Welcome to Roger Smiles ALS! By accessing our website and placing an order, you agree to be bound by these Terms of Service.

Overview

Roger Smiles ALS operates rogersmilesals.myshopify.com (the "Site"). Throughout the Site, the terms "we," "us," and "our" refer to Roger Smiles ALS. We offer this Site, including all information, tools, and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site.

Products and Services

All products sold through Roger Smiles ALS are made-to-order and custom printed by our fulfillment partner after you place your order. This means:

  • Production begins shortly after your order is placed
  • Orders cannot be canceled once production has started (typically within a few hours)
  • Each item is created specifically for you, which is why we cannot accept returns except for damaged, defective, or incorrect items
  • Shipping times may vary based on production schedules and carrier delivery times

Accuracy of Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, colors, or other content on this Site are accurate, complete, reliable, current, or error-free. If a product offered by Roger Smiles ALS is not as described, your sole remedy is to return it in accordance with our Return Policy.

Pricing

We reserve the right to modify or discontinue products and pricing at any time without notice. Prices are subject to change, but changes will not affect orders already placed.

Order Processing and Fulfillment

Orders are fulfilled by our third-party fulfillment partner. While we work to ensure timely delivery, we are not responsible for delays caused by production issues, shipping carrier delays, or circumstances beyond our control.

Prohibited Uses

You may not use our products or Site for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

Limitation of Liability

Roger Smiles ALS, our employees, affiliates, agents, contractors, and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Site or products purchased through the Site.

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States.

Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

Contact Information

Questions about the Terms of Service should be sent to us at rogersmiles.als@gmail.com.